![2007 vw jetta headliner replacement 2007 vw jetta headliner replacement](https://d3inagkmqs1m6q.cloudfront.net/1517/media-photos/cp044490-headliner-ceiling-wiring-harness-06-10-vw-passat-b6-3c0-971-100-ad-2.jpg)
I explained that was as I expected but when I mentioned how I was advised to make an appointment and the disposition of Derek the service manager she said she apologized for having been misled that they would offer some assistance. But when I pressed her about the repairs they're making to the Jettas, she said they're making those assessments on a case by case basis. Anne a Customer Service Supervisor (who said to use my case # to identify her) called me this morning, 9a, 9/20/11, to reiterate their position that due to the mileage (202,080 approx.) they wouldn't help. So if mileage had been the reason why did they send me to the local dealer for evaluation. I found this to be a bit perplexing since it was Yolanda who gave me the case number and who knew the mileage on the vehicle because she asked for it. To my dismay I received a call from a VW Customer Service Rep who said that because my vehicle has so many miles on it that they would not be able to assist me. And the suggestion was they would take care of it like they are doing with the Jettas. As you can see there was a clear recognition of the problem. He also mentioned that I would be without my car for a couple of days while the headliner was being replaced. He was pleasant to deal with, he mentioned that they have the Jetta Headliners in stock but not the Passat. Derek looked the car over and took pics with his iPhone of the falling headliner. Update: At the suggestion of Yolanda with VW Customer Service (Case #: 110441487), I made an appointment with Derek, the Service Manager Momentum VW at 2405 Richmond Avenue Houston, TX 77098 at 11a on Friday, 9/16/11. My headliner in my car is sagging? - Yahoo! Answers Jetta headliner issues Consumer Protection Law Not my car, but is this what it will end up looking like? Stay tuned, I am editing a video that I will be posting on YouTube of other people's cars and interviews with them. This is a well known widely reported issue that VW is ignoring and offering to do the repair at cost if at all.Īfter the pictures, I have posted links to many other reports on the Internet of the same problems. Does the glue of the liner or fabric wear as the car travels over the road? OR is this a faulty product? They do not want to replace the headliner because of the miles on the car. This car has always been serviced by them, it is not even paid off. This car was purchased new from Schumacher North Palm 3720 North Lake Boulevard, Lake Park FL, 33403 (866) 578-5361 This is not just a problem with my car, but everyone I know with a VW built around 2006 has had the same headliner issues.
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The headliner is coming down shrinking and sagging on my 2006 VW Jetta